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Epic Games Store Implements Steam’s Refund Policy – Game Rant




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The epic games store launched less than two months ago, continues to rapidly implement the fundamental aspects of the showcase. Recently added are two very important features: a reliable repayment policy and the start of regional pricing. Neither feature is fully implemented, remaining in the middle of development as much of Epic Games Store, but provides an important basis for store development in the coming months.

The new repayment policy that Epic has implemented in its store will be extraordinarily familiar to those using Steam. From now on, users of Epic Games Store will be able to reimburse the games within 14 days of purchase, provided they do not play for more than two hours. Many countries now require repayment policies and since Steam has done teamwork to meet the legal requirements in those countries, it is logical that Epic will follow in his footsteps.

For now, Epic Games Store's refund policy will still require users to work with store-point customer support. A service representative will be able to check if a user meets the requirements and can then issue a refund. Epic has confirmed that an automated system like Steam's is in development and will be available in the future.

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Epic has also made a major step forward in regional prices, adding support in 30 different regions and 150 different countries. What this means for users outside the United States are the lowest prices, and Epic plans to continue to further implement local prices for specific countries in the future.

There are a couple of interesting points to note about Epic regional prices. The first is that while prices have been adjusted (make sure your region is set accurately in settings), prices will still be listed in dollars rather than in local currencies for most regions. This will change over time and many countries will already see their local currency. In addition, some users may see their prices rise again as Epic implements the surcharges from various payment systems.

All in all, Epic continues to move forward and build the Epic Games Store on a platform to compete with Steam. It is not there yet, but within a year the Epic Games Store will probably be unrecognizable from what it is now. And in the meantime, it has a lot of exclusive and free games to keep its momentum.


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